What to Expect


Medically reviewed by Norbert Gleicher, MD, FACOG, FACS - Written by CHR Staff - Updated on Oct 14, 2019

Fertility Treatment at CHR

Here at CHR, we pride ourselves on providing individualized treatment for each patient. This is one reason that many of our patients find success here, even after failed treatments at other IVF centers.

Here’s a step-by-step overview of what to expect during your time with us.

(1) Schedule Your Appointment

Schedule an appointment by calling us at +1-212-994-4400 or getting in touch via our contact form. Our doctors do initial consultations in person, over the phone or via video for both local and long-distance patients).

(2) Complete Registration Forms

You will receive an email invitation to our secure patient portal, called Mend. This will give you access to the forms that need to be completed and returned to us via the portal before your consultation. If you don’t receive the invitation to the portal, please check your spam folder and check back with us at 212-994-4400 or registration@thechr.com.

(3) Attend Your Consultation

During this hour-long appointment, the physician’s goals are to understand your fertility history and identify the likely problem areas to focus your treatment. You can prepare by gathering your relevant medical records. The cost of the initial consultation will be due on the day of the appointment.

(4) Connect with Your Clinical Coordinator

Immediately after your consultation, you will be assigned a Clinical Coordinator who is a member of our nursing staff. You will meet your coordinator in person if your appointment is in our office, or if your consultation is via phone or video, your coordinator will call/email you to get in touch.

This will be your go-to person for all your treatment needs including:

  • Guidance during the preparatory testing phase
  • Questions about prescriptions
  • Questions about medication injections
  • If you’re a long-distance patient, your coordinator will also set you up with a local IVF center for testing and monitoring.

(5) Complete Prescribed Testing

In order to tailor your treatment to your specific needs, we will ask you to undergo some testing. This set of tests, which we call the IVF Checklist, is designed to pick up potential problems in your ovarian reserve, immune system, and genetic predispositions, as well as your overall health.

Based on your medical history and age, you may also need some testing outside the standard IVF Checklist. If this is the case, your physician will explain the additional tests during your consultation and order them for you.

This testing phase can take anywhere from a few weeks to a month, depending on the processing time of the laboratory you’re working with. In our experience, overseas patients may need a bit longer to complete this testing phase due to the differences in the healthcare systems.

Don’t worry—your coordinator will order the necessary tests and help you get them completed. If you have done some of the tests within the past year, you won’t have to repeat them.

(6) Finalize Your Treatment Plan

Depending on the test results, your physician may need to speak with you one more time to explain your treatment options in detail and help you finalize your treatment plan. If there isn’t anything unexpected in your test results, you won’t need this follow-up consultation (unless, of course, you want to go over your treatment plan with your physician one more time).

Once you and your physician agree on a specific treatment plan, You will receive a set of informed consent forms for your chosen treatment to review and complete.

If you decide to use donor eggs, you will be choosing your donor at this time as well.

(7) Pay for Treatment

At this point, you’ll be asked to make a full payment for the treatment cycle, including a minimal cycle cancellation fee. (If your cycle is cancelled, you will receive an immediate refund for the services that you don’t end up using, with the exception of the cycle cancellation fee.)

We’ll need to wait until we know exactly what your treatment plan is to determine the cost of the treatment. However, ballpark cost estimates for the various treatment options are always available over email or by speaking with our front desk staff.

(8) Start Your Treatment Cycle

Your coordinator will provide you with prescriptions for the necessary medications for your cycle. She will also let you know exactly when to start each medication and when to come in for your first monitoring visit.

(9) Attend Monitoring Appointments

During your treatment, you will need to come in for monitoring at CHR (for local patients) or at your local IVF center (for long distance patients). At these appointments, usually scheduled in the early morning to minimize interference with your schedule, you will have blood tests and ultrasounds done. The frequency of the visits depend on how your ovaries respond to the medications, and your coordinator will keep you updated.

Throughout your treatment cycle, your coordinator can also answer any questions that come up. You can always ask your coordinator to arrange a consultation with your physician.

Attend Monitoring Appointments

Learn More

Our website has a wealth of resources available to you. Here, you can learn about your condition, various treatment options, and the innovative approaches we take here at CHR. These pages are all excellent places to start:

  • Video Gallery: Meet our doctors and staff! Our video gallery is home to over 150 videos on infertility conditions, treatment approaches, and the research conducted at our center.
  • Understanding Infertility: This is your gateway for patient education materials on everything infertility. This is an excellent resource, the place to become well informed on your condition.
  • Treatments: Here you’ll find detailed information on the range of fertility treatments available at CHR.

Get in Touch

Your process may be a bit different from what’s outlined here, depending on your individual circumstances. Once you become a patient with us, your Clinical Coordinator will be there to help you every step of the way. In the meantime, please get in touch by calling us at +1-212-994-4400 or via our contact form and we can set up a consultation to get you started!

For questions about billing, insurance, cost, or making appointments, our front desk is the best place to start. You can reach the front desk by calling our office (212-994-4400) and pressing 0, or by emailing registration@thechr.com.


Norbert Gleicher, MD

Norbert Gleicher, MD, FACOG, FACS

Norbert Gleicher, MD, leads CHR’s clinical and research efforts as Medical Director and Chief Scientist. A world-renowned specialist in reproductive endocrinology, Dr. Gleicher has published hundreds of peer-reviewed papers and lectured globally while keeping an active clinical career focused on ovarian aging, immunological issues and other difficult cases of infertility.

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Center for Human Reproduction
21 E 69th Street
Upper East Side

New York, NY 10021
Phone: 626-385-7918
Fax: 212-994-4499

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